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December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Wichita Falls?

A residential security package should safeguard your family. But what happens in the event your home security alarms go off in Wichita Falls? What should you do to help make sure you and all your family members are taken care of?

The first thing to do is to avoid panicking. Remember that your 24/7 monitoring professionals are always standing by to assist. Then follow these steps to be prepared for any emergency.

Our 24-Hour Specialists Help You Stay Safe

A 24-hour monitoring agent is alerted in an instant whenever your Wichita Falls home security alarms go off. When an agent is alerted, they will contact you without delay to determine what triggered the alarm. Your protection devices may activate for several different reasons, including:

  • Break-in

  • Fire

  • Water infiltration

  • False alarm

In circumstances when your system was tripped accidentally—like not remembering that the motion sensors are turned on when you open a window— an agent will reach out to figure out if help is needed. Provide your proper code, and they can turn off the alarm.

In the event there is a legitimate crisis, your monitoring team member will summon emergency personnel, including police, fire, and EMS, to your home. They can also function as a contact point in the event you aren't at home. Your dedicated monitoring staff will even inform authorities which component was set off, helping them prepare for a potentially hazardous environment. Your monitoring professional will stay on the line with you to help you stay composed and instruct you on what to do next.

Steps to Take if Your Alarm Goes Off In Wichita Falls

Being awoken in the middle of the night to your alarm echoing through your house is understandably frightening—particularly if you have no idea why it’s occurring. The most important thing you can do is remain calm and take the following actions:

  • First, move to a safe place. Collect all members of your family including pets in an expeditious manner and proceed to a shielded space at your property or leave the premises entirely. It's a common tendency to confront the emergency on your own, but this can be incredibly dangerous. As an alternative, concentrate on keeping you and your loved ones secure and let the professionals deal with the problem.

  • Second, utilize your smartphone’s convenient security app to keep connected with your monitoring team. They'll send emergency professionals who will be on their way to your home in a matter of moments.

  • Lastly, keep in constant communication with your monitoring specialists and emergency professionals. You are able to be patched through, so everyone is speaking on the same line. Or, if you can't get a direct call to emergency services, you can still receive updates by text message. Even in false alarm situations, it's smart to maintain communications to all parties so you will be ready should a legitimate crisis occur.

Defend Against All Security Risks in Wichita Falls with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems ensures your loved ones and property are completely protected. With around-the-clock monitoring, smart locking systems, and a range of sensors, your home will remain the secured refuge it's supposed to be. Customize your ideal home security plan by completing the form below or reach out to (940) 217-5181 to get started.